Terms of use

1. Introduction

By accessing or using any software, modules, or services provided by SureDevs, you agree to abide by these Terms and Conditions. These terms govern your use of our products, including but not limited to custom WHMCS modules, WordPress plugins, integrations, and related services.

2. Software Usage License

When you purchase or access any software from SureDevs, you are granted a non-exclusive, non-transferable license to use the software for your own business or development purposes only.

Restrictions
  • You may not share, resell, rent, sublicense, lease, assign, distribute, or network the software or related materials to third parties.

  • You may not create derivative works based on the software or reverse-engineer any part of the code.

  • A single backup copy may be made, provided it retains all original copyright and proprietary notices.

  • You may not use the software to engage in any illegal activities or activities that violate the rights of others.

  • Using our software to host, display, or transmit pirated, defamatory, copyrighted, or infringing materials is strictly prohibited.

3. Intellectual Property

All code, designs, documentation, and related materials provided by SureDevs remain our exclusive intellectual property. Unauthorized copying or redistribution is a violation of these terms.

4. No Warranties

All software is provided “as is” without warranty of any kind. SureDevs disclaims all express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
The risk of using our software lies entirely with the customer.

5. Support Policy
  • Purchase includes priority ticket support via your client account.

  • Modifications to the module code may void your support entitlement.

  • We do not provide support to users of nulled WHMCS or cracked software.

  • Installation services are optional and may incur additional fees.

  • Custom feature development is handled separately via Service Requests.

6. Module Updates

Our modules are updated regularly to maintain compatibility and enhance functionality. You are encouraged to check the changelog for improvements or fixes.

7. Refund Policy

Refunds are not available once a module or software has been downloaded or activated. Please ensure compatibility and ask pre-sale questions if unsure.

8. Delivery Policy

All software purchases are delivered instantly upon successful payment. You can access your downloads immediately from your client portal.

9. Limitation of Liability

In no event shall Sure Devs, its affiliates, or partners be liable for any damages resulting from the use or inability to use our software, even if we were advised of the possibility of such damages.

10. Contact Information

For support or inquiries:

  • Visit: www.suredevs.com

  • Open a support ticket via your account

  • Email or use our live chat support